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How to Care for Your Upright Piano

How to Care for Your Upright Piano

An upright piano is one of the most rewarding things you can bring into a home. It’s also one of the most demanding — not in a dramatic way, but in the quiet, ongoing way that anything built from wood, felt, and metal tends to be.

In Malaysia, where the air is reliably warm and humid, ongoing care matters a little more than it might elsewhere.

The good news is that most of what your piano needs is straightforward. Keep it in a stable environment, clean it gently, and bring in a tuner twice a year. The rest is largely about knowing what to avoid.

A well-placed, well-maintained piano can last for generations.

Where You Place It Matters More Than You Think

Before you even think about tuning or cleaning, placement is the single most important decision you’ll make for your piano’s long-term health. The wrong spot can cause more damage over time than years of neglect in the right one.

Open window. Image by topntp26 on Freepik
Exterior wall of a home. Abstract minimal background with floor by Freepik

Direct sunlight fades your piano’s finish and causes the wood to expand unevenly over time. Keep it away from windows and exterior walls where light and heat can reach it consistently.

Wall-mounted AC unit. Image by lifeforstock on Freepik
Ceiling casette unit. Ceiling Air Conditioner Stock photos by Vecteezy

Be mindful of where your air-conditioning blows. If you have a wall-mounted unit, avoid placing the piano directly beneath or in front of it. Ceiling cassette units are worth extra thought — their downward airflow can reach the piano from almost anywhere in the room, and that sustained cold air is hard on the wood and tuning over time.

Good to know

Along an interior wall, away from direct light, is usually the ideal spot. If you have hard floors, a rug or carpet under the piano helps absorb reflected sound and keeps the instrument sounding more balanced in the room.

Humidity Is the Main Enemy Here

Malaysia sits in one of the most humid climates in the world, with relative humidity regularly between 70% and 90%. For a piano — built largely from wood, felt, and leather — this creates a constant challenge.

Wood “breathes.” It expands in humid air and contracts when the air dries out. Inside a piano, that movement affects everything: the soundboard’s tone, the action’s responsiveness, and the precision of the keys.

Too High Humidity

When humidity is too high, keys can stick and the action becomes sluggish.

Too Low Humidity

When humidity drops suddenly — for example after long hours under air-conditioning — the wood can shrink and crack.

The ideal range is 40–60% relative humidity. In practice, these steps help:

  • Keep the room reasonably air-conditioned, but avoid pointing vents directly at the piano
  • Close the piano lid when not in use, especially during heavy rain when humidity spikes
  • Consider installing a Piano Life Saver system to maintain a consistent environment year-round
  • Use a digital hygrometer near the piano to monitor humidity levels

Tuning: A Must, Not Just About Sound

Each string in an upright piano sits under roughly 90 kilograms of tension. Over time — whether the piano is played or not — the strings gradually stretch and lose pitch. In Malaysia’s climate, where humidity changes frequently, this happens even faster.

Tuning twice a year is the standard recommendation for most pianos in regular use.

A new piano in its first year should be tuned more often — usually three or four times — while the strings settle.
IMPORTANT

If a piano has been left untuned for years, a single tuning session may not be enough. It may first require a pitch raise, followed by a second fine tuning to stabilise the instrument.

Tuning should always be done by a qualified piano technician. A good technician also acts as an early warning system for potential issues inside the piano.

Cleaning the Exterior

The outside of your piano needs less attention than many people expect. Regular, gentle dusting with a soft lint-free cloth is usually enough.

Avoid commercial furniture polish — it can be too abrasive for a piano’s finish and may leave a dull, cloudy residue over time.

Piano keys. Image by Madison from Pixabay
When cleaning the keys, wipe toward you rather than side to side. Sideways wiping can push moisture between the keys, causing swelling and sticking. Clean one octave at a time and dry immediately before moving on.

Use a separate cloth for the black keys to prevent colour transfer.

What to Avoid

Alcohol-based cleaners can cause the finish to crack. If you need more than a dry cloth, use a lightly damp cloth that has been thoroughly wrung out. Moisture sitting on wood is never a good idea.

The Interior: Mostly Leave It Alone

It can be tempting to open the lid and try to dust the strings or action yourself. It’s best to resist the urge.

Wilh Steinberg ATK23 Upright Piano
Wilh Steinberg ATK23 Upright Piano Mechnaism
The interior of an upright piano contains over 10,000 individual parts, many of them precisely fitted pieces of felt, leather, and wood. Disturbing them without the right knowledge can easily create more problems than it solves.

Keeping the lid closed when the piano isn’t being played is the best way to limit dust buildup.

Professional interior cleaning is best done by a piano technician every few years. They have the proper tools and can check for potential issues while working inside the instrument.

Regulation and Voicing

Beyond tuning, two other types of professional maintenance are worth knowing about.

Regulation

The process of adjusting the piano’s action — the mechanical linkage between the keys and hammers. Over years of playing, these parts gradually drift out of alignment, making the touch feel less responsive.

Voicing

Focuses on tone. A technician adjusts the felt hammers to make the piano sound brighter or warmer. If a piano begins sounding harsh or uneven across different registers, voicing can make a noticeable difference.
Most pianos benefit from regulation every five to ten years, or sooner with heavy use. Unlike regulation, there isn’t a fixed timeline for voicing. It’s usually symptom-driven. If your piano starts sounding harsh, uneven, or thin in certain registers — or if you find yourself unconsciously avoiding certain notes — that’s often a sign the hammers need attention.

Malaysia’s humidity also plays a role. Changes in moisture over time can gradually harden or soften the hammer felt, subtly shifting the character of the piano’s tone.

A technician will usually notice this during a regular service visit and recommend voicing if the instrument needs it.

Moving Your Piano

Our piano movers moving an upright piano from downstairs to upstairs.

Pianos are heavy, top-heavy, and surprisingly fragile when moved. Even if your piano has casters, only make very small adjustments yourself. Anything involving stairs, doorways, or moving to another room should always be handled by professional piano movers.

An accident during a move can cause damage that no amount of tuning can fix.

After a move — even a short one — wait at least two weeks before tuning. The piano needs time to settle into its new environment before the tuning will hold properly.

Keeping Your Piano in Top Condition

Person playing the piano. Image by freepik

A well-cared-for upright piano can last for decades — even generations. With the right placement, stable humidity, gentle cleaning, and regular tuning, most of the common problems pianos face can be avoided entirely.

The key is consistency. Small habits at home, combined with professional servicing from time to time, help keep the instrument sounding balanced and feeling responsive.

If your piano is due for maintenance, Emusic provides professional piano services, including tuning, regulation, voicing, and general inspection. Regular servicing helps ensure your piano continues to perform the way it was meant to — whether it’s played daily or only on special occasions.

Because when a piano is properly cared for, it doesn’t just stay in tune — it stays inspiring to play.



Warm regards,
Emusic Instrument Sdn Bhd