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Refund and Returns Policy

  • The returned goods/products will be checked with the receipt together and the goods should be in good condition.
  • The packaging should also be in the original condition in the original shipping container as received.
  • If the goods/products have been used or damaged by the customer, there will not be any refund.
  • Emusic will also not be responsible if your shipment is lost during the return transit.
  • Once we have checked and confirmed the goods/products, the customer will receive their refund within 7 days after the confirmation. 
  • Please return your purchase to the following address:
    Emusic Instrument Sdn Bhd
    No.4 & 6, Jalan Puteri 5/6,
    Bandar Puteri, 47100 Puchong,
    Selangor.
  • Please contact us at [email protected] or 03-80666955 / 012-646 8882 / 012-306 9558 if you have any questions or doubts.
  • Please be advised that Terms & Conditions apply.
  • The returned goods/products will be checked with the receipt together and the goods should be in good condition.

 

  • The packaging should also be in the original condition in the original shipping container as received.

 

  • If the goods/products have been used or damaged by the customer, there will not be any refund.

 

  • Emusic will also not be responsible if your shipment is lost during the return transit.

 

  • Once we have checked and confirmed the goods/products, the customer will receive their refund within 7 days after the confirmation.

 

  • Please return your purchase to the following address:
    Emusic Instrument Sdn Bhd
    No.4 & 6, Jalan Puteri 5/6,
    Bandar Puteri, 47100 Puchong,
    Selangor.

 

 

  • Please be advised that Terms & Conditions apply.